Inside our toolbox by Luz Sued

Updated: Apr 20

We’ve got a lot of questions from friends and clients on how we’ve got into this business and have successfully grow in two years.

Well, we have been very blessed from the beginning of taking the first step of this journey, but it has not been easy the path. Felix and I have been married 11 years and he always have been working in the construction industry. I have a B.A in management and marketing with accounting and 2 years of criminology, that being said we both have extensive knowledge regarding this industry and how to manage a business. When the economy crashed in 2020 because the Covid-19 Felix lost his job and that's when we developed Prestige Handyman Services, with a dream of a new career utilizing his experience and my education in the home repair/remodel business.

Prestige Handyman Services, LLC was founded October of 2020, in Wesley Chapel, Fl.

Since inception, the business has growing fast in its 2 years of operation. Growing over 80% from its first year of operation, the business has flourished by good, old-fashioned, word-of-mouth advertising. What was once a one-man-show is now a team of 4 highly dedicated men and women. Prestige Handyman Services prides itself on customer satisfaction and superior craftsmanship; something that can be hard to come by in the handyman field today, and we firmly believe our quality work stands out amongst the crowd.

My experience in the high technology field, including research and development, brings a uniquely experienced and educated eye to home repair. Working with customers to find cost effective solutions with full functionality is the way we do business. Our team of technicians are not your average handymen carrying around hammers and saws. Each of them brings individual skills, ideas, qualities and knowledge to your projects. I work hard helping hundreds of customers communicate their wants and needs, as well as answering and responding to all questions and concerns they may have.

Locating high quality materials is a science/art of its own. I spend hours, weekly, researching vendors to locate the right materials for countless repairs. The searches are not just local suppliers, as we use local and national suppliers to locate and procure our supplies to ensure you're getting the best product at the best price.

I also work with property managers, scheduling with tenants, directly, and promptly informs property managers of scheduled times.

We use a highly efficient electronic system for quotes, which are emailed to you and signed electronically to save time and paper! This system also maintains a full-service history of our work, should any follow-up work be necessary. This system tracks materials, prices, technicians involved, hours worked, photos of work, invoices sent, and payments received.

My communication with every client is personal and I bring a different experience to every client than a traditional handyman services.

Our techs continually update and improve knowledge and skills under management's direction. We bring back from our work lessons learned and share among the team in daily meetings. A secret to success in this business is having the right tools and materials when you arrive. Our trucks are fully equipped with tools to get the job done. The business has re-invested $15,500 last year into tools and equipment for field operation. We continually look and find the best tools for the jobs we do to fully equip our field techs. We continually watch for new products that bring value and/or function to the customer as well. When it comes to jobs in need of licensed experts, as required by law, we have an extensive list of loyally partnered subcontractors to help make your home renovation dreams come true. In summary, we do our due diligence to be a trustworthy, dependable resource for all your handyman needs. We can't wait to serve you!

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